Headsets are a great way to free up both hands while on a call and to be more productive. If you are considering purchasing a headset for your Vocalocity phone, it is important to consider a few things first. Please read below for a few tips on purchasing a new headset.

Things to Note

  • Compatibility: Different phones require different types of connections for headsets. For example, Cisco phones generally use a 2.5mm jack, while Polycom phones often use an RJ-9 connection. Many manufacturers have compatibility guides on their sites.
  • Wireless vs. Wired: Although wireless headsets are more convenient, they have a much higher likelyhood of causing sound quality issues. The more wireless headsets in one area, the more this risk  increases.

Popular Compatibility Guides

Plantronics Compatibility Guide
Jabra Compatibility Guide